Privacy Policy

Last updated March 1, 2019

Thank you for choosing to be a part of our community at The Law Office of Jennifer M. Smith, PC, doing business as Smith Immigration (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions about our policy or practices with regards to your personal information, please contact us at officemanager@glenwoodimmigration.com.

In this privacy notice we seek to explain to you, in the clearest way possible, what information we collect, how we use it and your rights in relation to it. Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In short: We collect personal information that you voluntarily disclose to us. This could include, but is not limited to, name, address, contact information, family relationships, date of birth or marriage, travel, immigration or criminal history and payment information.

When hiring our firm for your immigration matters, we collect relevant personal information in order to provide the best service and outcome to you. The personal information we collect depends on the context of your interactions with us and the choices you make with regards to doing business with us.

Payment Data. We collect data necessary to process your payment if choose to pay via credit card, including credit card number, security code and expiration date. All payment data is stored by our payment processor. Complete credit card numbers are not stored by us.

Information collected from other sources

In short: We may collect limited data from public databases.

We may obtain information about you from other sources, such as public databases or third parties. An example of information we receive from other sources is criminal history from public databases.

HOW DO WE USE YOUR INFORMATION?

In short: We process your information for the fulfillment of our contract with you, compliance with our professional obligations and/or your consent.

We use the information we collect or receive to determine the best immigration options for you. We use personal information to prepare applications for immigration benefits, including drafting forms, writing briefs and representing you in court or at interviews. We also use your information to contact you regarding your case.

WILL YOUR INFORMATION BE SHARED?

In short: We only share your information with your consent and to fulfill our contractual obligations.

We may process or share your data based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal data to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential threats to the safety of any person.

HOW LONG DO WE KEEP YOUR INFORMATION?

In short:  We keep your personal information for as long as necessary to fulfill our contract with you and indefinitely beyond.

We will keep your personal information for the duration of our contract with you. After termination of our services, your file (and personal information) will remain in our system indefinitely. You may request we delete any personal information at any time by contacting us at officemanager@glenwoodimmigration.com.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In short: We aim to protect your personal information through a system of organization and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of your personal information. However, we cannot guarantee the internet is 100% secure. Although we do our best to protect your personal information, transmission of it to and from our Sites is at your own risk.

WHAT ARE YOUR PRIVACY RIGHTS?

In short: At any time you may terminate your case with us and revoke your consent for us to process your personal data.

You may reach us at officemanager@glenwoodimmigration.com if you want to withdraw your consent for us to process and possess your personal data. Upon notice of this withdrawal, we will close your case with our office, and if requested, delete all personal information from our systems.

If you wish to raise a complaint about the processing of your personal data, you may reach us officemanager@glenwoodimmigration.com or via phone at (970) 945-5111.

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